Correct DEERS information vital for Army beneficiaries

To assure beneficiaries receive information and educational material about the TRICARE Overseas Program managed care contract changeover in September, sponsors are advised to confirm or update their DEERS enrollment and address. <br /> <br



By US AFRICOM Public Affairs ERMC Public Affairs HEIDELBERG, Germany Jul 20, 2010
To assure beneficiaries receive information and educational material about the TRICARE Overseas Program managed care contract changeover in September, sponsors are advised to confirm or update their DEERS enrollment and address. Military health clinics and other authorized organizations access the DEERS (Defense Eligibility Enrollment System) database to verify benefit eligibility of military sponsors, family members and other beneficiaries. They also use addresses entered in DEERS to mail information and educational material to beneficiaries. The TRICARE Management Activity has selected International SOS, Inc., as the TRICARE Overseas Program contractor effective September 1. Information and educational material will be mailed soon to beneficiaries to explain how the new overseas managed care contract will benefit them. Several options are available to update or verify a mailing address in DEERS:In-Person: Visit your nearest ID card-issuing office. It can be located at www.dmdc.osd.mil/rsl/. Be sure to call to verify location and business hours.Online at the DEERS Web site, https://www.dmdc.osd.mil/appj/address Select “Non Registered Users” and logon with your CAC or DFAS/MyPay logon. The link may also be found on the Europe Regional Medical Command home page at http://ermc.amedd.army/mil by looking for the DEERS address change announcement.Call the Defense Manpower Data Center toll-free from a DSN phone at 99-001-800-538-9552. Calls from local civilian phones are not toll-free. Information about the TRICARE Overseas Program is available at www.tricare.mil/TOPcontract. Though transition to the new managed care provider will be largely transparent to beneficiaries, some administrative and appointment processes for Host Nation health care may change. Procedural changes will be explained in the mailed literature and, as needed, by information provided by the Europe Regional Medical Command or your local Army health clinic. Short announcement To receive information from TRICARE, beneficiaries of Army medical facilities should keep their DEERS address current. Several options are available to update or verify a mailing address in DEERS: In-Person: Visit your nearest ID card-issuing office. It can be located at www.dmdc.osd.mil/rsl/. Be sure to call to verify location and business hours.Online at the DEERS Web site, https://www.dmdc.osd.mil/appj/address/ Select “Non Registered Users” and logon with your CAC or DFAS/MyPay logon.Call the Defense Manpower Data Center toll-free from a DSN phone at 99-001-800-538-9552. Calls from local civilian phones are not toll-free. Information about the TRICARE Overseas Program is available at www.tricare.mil/TOPcontract
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