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COVID-19 Updates
U.S. Africa Command is committed to ensuring personnel and families are aware of the latest news and guidance concerning the COVID-19 outbreak.

What to do if you feel ill

If you or a family member is experiencing fever, cough and shortness of breath (all three) and think you may have been exposed to the virus that causes COVID-19, please STAY HOME and call the TriCare Nurse Advice Line or your primary healthcare provider.

TriCare Nurse Advice Line - Germany: 0800-071-3516 | UK: 0800-028-3263

RAF Alconbury 423rd Medical Clinic: 01480-842273

If stationed in the United Kingdom - NHS: 111

As of April 6, 2020

For the most updated information visit the links and visit the Stuttgart Garrison website and Facebook page. For U.S. Africa Command personnel stationed in the United Kingdom, visit the 501st CSW COVID-19 website and Facebook page.

For U.S. Africa Command-specific information, click here.

Hotline: DSN: 431-3448 or CIV: 07031-15-3448 (Active 7 a.m. - 7 p.m.)

Request Garrison assistance (cut and paste):


Health Protection Condition is Charlie

Germany: has 99,225 confirmed cases and is reporting 1,607 deaths. Baden-Württemberg has 20,141 confirmed cases and is reporting 141 deaths. (Source: Robert-Kosh Institute)

April 3: Col Condrey hosted  a FB Live Forum on Resiliency Wellness during COVID-19

Red Group Shopping Days

White Group Shopping Days

Blue Group Shopping Days

Services & facilities Operating Hours

Guidelines for Critical Services Changes

FAQs for Critical Services changes

Guidelines for Restriction of Movement (ROM)

COVID-19 Return to work guidelines

Door signs for 14-day isolating/quarantining

Face covering Q&A


AFFES operating hours for open facilities on Easter Sunday: Main Exchange 10 a.m. - 5 p.m.; Panzer Food Court, Popeyes 11 a.m. - 6 p.m. & Pizza Hut 11 a.m. - 5 p.m.; Patch Express 10 a.m. - 5 p.m. & Kelley Express 10 a.m. - 5 p.m.

The Stuttgart Army Health Clinic on Patch will conduct COVID-19 symptomatic screening at the Drive-thru from 9 .m. until 3:30 p.m.  Monday through Friday. and on weekends from 10 a.m. until noon. To follow the clinics' daily posts, visit its Facebook site at:

Patch cleaners: Monday, April 6, from noon - 2 p.m. for pickup of prepaid cleaning orders only (not handling money). Panzer cleaners pickup Tuesday, April 7, from noon - 2 p.m.

Soldier For Life - TAP processing via telephone

The Stuttgart Dental Clinic on Panzer Kaserne will be open on Tuesday, March 31, for dental emergencies only, call CIV: 01622-708-576.

Passports and Visa processing have been suspended by the State Department. Emergency and mission essential cases will require a memo signed by a GO or SES. The garrison passport office advised that a passport agent will be available to answer questions and provide SOFA cards.

Panzer Hotel is a protecting guests and staff through no touch cleaning and keyed entry requirements.  The main door to the Panzer Hotel is locked. Guests use their room key to access the facility. Visitors must use the front door intercom to ask front desk personnel for entrance.

Both the Java Café at Patch Barracks and the Broadway Café on Kelley Barracks are closed.

The Kelley SATO Office is providing assistance online or via telephone at: CIV: 0711-729-5812 or DSN: 421-5812.

The Patch SATO office (official travel) is open 8 a.m. - 4 p.m., Monday through Friday. Customer service is currently provided via electronic means only (phone, e-mail and DTS). No walk-in customers. The commercial phone number is 0711-6569240, the DSN numbers are 430-2106 or 430-2107. E-mail contact is After duty-hours the Sato Travel Emergency Service Center in San Antonio, TX will assist with urgent/short-notice requests for official travel.

The IRS extended both the tax filing and payment deadline until July 15, 2020.  However, the IRS still strongly encourages everyone to file as soon as possible, especially if you are receiving a refund. For more info,

CMRs and APOs make changes to operations. The Kelley and Robinson Barracks Army Post Offices will be closed until further notice. The Patch and Panzer Post Offices will follow normal operating hours; however, they will only accept online appointments. All Community Mail Rooms will adjust their window service hours to the following: 11:30 a.m. - 1 p.m., and  4:30 p.m. - 5:30 p.m.

Drivers Testing Office in Bldg. 2913 on Panzer Kaserne will be open for regular operation March 30. For more information call: DSN: 596-2007 or CIV: 09641-70-5962007.

Community Banks make adjustments to operations. The Patch Community Bank is currently closed and should reopen next week.  Lobby services at Patch (when re-opened), Panzer and Kelley should be used for essential transactions only.  Routine services that are not essential should be done at a later date, such as: use of the coin machine, really small deposits, etc.  The Banks will assist customers with their transactions over the telephone and encourage the use of online banking as much as possible. There will be no interruption to the ATM services available at the four installations. For more information call: Panzer branch at: 431-2436/07031223012, Patch branch at: 430-8468/07116877785 or Kelley branch at:  421-2326/07117261342. Until further notice, the Robinson Barracks Community Bank will be closed to enable the management to maintain minimal staffing levels at the other branches.

The Vet clinic on Panzer Kaserne is open Monday, Wednesday and Fridays from 8:30 a.m.- 4 p.m.  Limited appointment types, retail/prescriptions are still ongoing. Email:

IACS and Vehicle registration and inspection offices make changes. The Installation Access Control System (IACS) registration sites at the Panzer Main Gate and the Kelley Main Gate will close. Customers can still register ID cards and obtain installation passes at the Main IACS Office on Panzer Kaserne in Bldg. 2915 from 8 a.m. until 4 p.m. weekdays. Starting Monday, March 30, the Vehicle Registration and Vehicle Inspection offices on Panzer Kaserne will only be open on Mondays and Fridays for online appointments only. Customers who made an appointment on Tuesday-Thursday should use the USAG Stuttgart app or to reschedule the appointment. 

Stuttgart law center will no longer see customers face to face. All requests for legal assistance, notaries, or powers of attorney will now be submitted to a general email 

Service Credit Unions have ceased lobby services. All banking transactions will be conducted via appointments, email or the telephone. For appointments, visit the website at: and click on the COVID-19 tab or call: 07031-15-3237.

USAREUR Registry of Motor Vehicles (RMV) has extended (by 60 days) the permanent registrations of Privately Owned Vehicles (POV) expiring within the next thirty days effective March 19. Any vehicle registrations that expired before March 19 are not grandfathered and still considered expired. The USAG Stuttgart Military Police Desk can verify the owner's POV registration if required at DSN: 314-431-3102 or CIV: +49 (0) 7031-153102. Additionally, all expiring temporary and non-operational registrations have been extended until further notice. Until RMV is able to be updated, ALL vehicle registrations should be considered valid except cancellations due to lack of insurance coverage. While these extension are automatic, new permanent registration forms will not be provided to the customers until normal operations resume or customers make an appointment to obtain new forms or decals. Beginning March 23, Stuttgart Vehicle Registration operations changed to appointment only. Customers should continue to make appointments using the USAG Stuttgart app or

LRMC updated its emergency department visitation policy: Effective immediately, visitors will not be permitted, except under the following specific circumstances:

-- One parent or caregiver of a pediatric patient
-- Person serving as surrogate decision maker for a patient
-- Person in an official governmental function
-- One family member or guardian of a patient with disruptive behavior, where a family member is key to their care

--Caregiver of a patient with altered mental status or developmental delays (where caregiver provides safety). No children are allowed in the LRMC Emergency Department as visitors. Exceptions to this policy are single parents who have no other way of providing childcare. All visitors will have their temperature taken during triage process, together with the patient they are accompanying.

To mitigate the spread of the COVID-19 infection within the Stuttgart Community, the garrison commander is limiting exposure to our service members, civilian employees, and families by curtailing certain non-essential services in the community. The below link identifies the operating status of various services and activities within the Stuttgart Community and their operating status:

Operating Status of Installation Services and Activities

Closures and Postponements

AAFES closes non-mission essential operations

Stuttgart FMWR services and activities

Stuttgart Chapel worship, events and  education

Housing Office no longer servicing Walks-Ins

Transportation Office now working via emails and calls

AAFES & DoDEA offer grab-and-go school lunches

The Stuttgarter Spring Fest (April 18 to May 10) has been cancelled.


UK Government Updates:

The Prime Minister gave everyone in the U.K. a very simple instruction - you must stay at home. The U.S. Africa Command and 501st Combat Support Wing leadership are in full agreement. People will only be allowed to leave their home for the following very limited purposes:

· Shopping for basic necessities, as infrequently as possible

· one form of exercise a day - for example a run, walk, or cycle - alone or with members of the household

· any medical need, to provide care or to help a vulnerable person

· travelling to and from work, but only where this is absolutely necessary and cannot be done from home

To ensure compliance with the Government's instruction to stay at home, Her Majesty’s Government will immediately:

· Close all shops selling non-essential goods, including clothing and electronic stores and other premises including libraries, playgrounds and outdoor gyms, and places of worship

· stop all gatherings of more than two people in public – excluding people you live with

· stop all social events including weddings, baptisms and other ceremonies, but excluding funerals

HMG Guidance on which businesses are to close and which are to remain open can be found here:

PM Johnson stated these restrictions will be reviewed in three weeks, and relax them if the evidence shows he is able to do so.

See more details here:

The UK Government is granting MOT extensions. If your MOT is due on or after 30 March 2020, it will automatically be extended for 6 months. If your vehicle tax is due during that time frame, you can tax your vehicle as soon as your MOT is extended (usually on the previous due date). Even with a MOT extension, you are required to keep your vehicle safe to drive. You can be fined up to £2,500, be banned from driving and get 3 penalty points for driving a vehicle in a dangerous condition

Closures and Postponements

See the 423rd Force Support Squadron website and Facebook page for current UK information.

Base facilities hours of operation. The hours for the BX on Alconbury are changing to 1000-1700, Monday-Sunday, effective April 14.

COVID-19 Notes of Interest:

Cardholders in Germany and the United Kingdom to maintain control of ID cards at Access Control Points

Starting Friday, March 13, everyone entering U.S. installations in Europe will be required to maintain control of their individual Common Access Cards or other scannable means of identification used when entering U.S. installation at the access control points. The gate guards will ask individuals to turn the card around if the back of the card needs to be scanned. Do not hold the card near the gate guard’s face, as the hand-held scanner uses a laser to read the card. Be prepared to go through this procedure for everyone in the vehicle entering the installation.

Health Protection Condition

The Army and Air Force have increased all installations to HPCON level Charlie. Installations will limit all access to essential personnel only and will limit the numbers of access points. All unit personnel are expected to follow all social distancing guidance to continue protecting our force.

Due to this need for a higher health protection condition, stricter adherence to personal hygiene; such as encouraging personnel to wash hands often, no hand shaking and the constant wiping of common-use items and areas will be implemented. If someone believes they have been exposed, self-isolating at home if possible will be highly recommended.

Social distancing will be implemented to the point of limiting or cancelling in-person meetings, gatherings, and temporary duty assignments.

In Germany, some of the extra measures the garrison will implement will include providing handwashing/sanitization supplies at key locations where a large number of community go. However limits in handwashing and sanitization supplies will require the members of the community to shoulder the bulk of the personal health requirement.

COVID-19 Information sites and products

DOD places travel restrictions on uniform and civilian personnel

FAQs Concerning DOD Travel Restrictions

Suspension of Entry as Immigrants & Nonimmagrants who pose a risk

Defense Health Agency COVID-19 Toolkit

COVID-19 Best practies for protecting families

Protecting Yourself From Respiratory Illness


Stuttgart Airport Closed for Repairs


Host Nation COVID-19 News Stories for April 6

Guidelines on fines for the ban on contact in Baden-Württemberg. The German national police force will continue to monitor the implementation of the Corona Ordinance with high pressure and strong forces. After all, following the rules will decide on human lives at the end of the day. Be part of it - save human lives!" In Baden-Württemberg, Interior Minister Thomas Strobl points out the importance of the fines catalogue. In Baden-Württemberg, being in a public space with more than two people is penalized by the local municipal police authorities with a fine of 100 to 1000 euros per person. Anyone who continues to operate an establishment that is actually closed, such as a hairdressing salon, bar or club, will have to pay 2500 to 5000 euros. Anyone entering an establishment closed to visitors, such as a hospital or nursing home, risks a fine of between 250 and 1,500 euros. Those who forget their commuter certificate on their way to work pay a fine of up to 500 euros. In Baden-Württemberg, repeated violations can also lead to fines of up to 25,000 euros

Shops in Baden-Württemberg remain closed on Good Friday and Easter Sunday. There has been massive protest from unions and churches about the decision to open shops.

Cities considers simple mouth and nose protection to be useful - special masks only for medical and nursing services. Prof. Stefan Ehehalt, the head of the Public Health Department of the State capital of Stuttgart, considers it to be sensible for citizens to wear a simple, even self-made, mouth and nose protector. Prof. Stefan Ehehalt, explained on Friday, April 3: "The most effective protection for yourself and others is good hand hygiene, adherence to sneezing and coughing rules and keeping a distance (at least 1.5 metres). In addition, the Robert Koch Institute has now emphasized that wearing a simple mouth and nose protector can reduce the risk of infecting other people by coughing, sneezing or speaking, for example. Therefore, by wearing these masks you protect others.  Lord Mayor Fritz Kuhn affirmed: "Many people want to occupy themselves meaningfully and make a personal contribution to overcome this crisis together. It is a strong signal that committed citizens are now making masks themselves. Caution and consideration are essential to contain the spread of the virus." Kuhn emphasized that the well-known rules of conduct, such as keeping your distance, must also be observed. The health authorities recommend careful use of the simple mouth-nose protection, the so-called spit protection. Ehehalt recommends: "If the mouth-nose protector is soaked, it should be removed and replaced if necessary." The spitting protection reduces the own emission of droplets when speaking or sneezing. Ehehalt explained: "The wearer himself is not protected from infection. The best protection for one's own health is still hand hygiene or observing the distance rules and sneezing etiquette. And if you are ill, stay at home." (Stuttgart Press Release – April 3, 2020)

Chancellor Angela Merkel has overcome her domestic quarantine. "The Chancellor is returning to her workplace in the Chancellor's Office today," government spokesperson Steffen Seibert said in Berlin. Her 14-day quarantine, which she had carried out upon the recommendation of the Robert Koch Institute, is now over. "Fortunately, the Chancellor has been tested negative several times," Seibert explained. However, the Chancellor's Office will continue to follow the recommendations in regard of maintaining distance. (News channel NTV April 3, 2020)

More than 300 people responded to the call of the clinic group to recruit more volunteer personnel. According to County Commissioner Roland Bernhard, 33 people within the Böblingen district have already survived their corona infection. By Wednesday morning, 664 people had tested positive for the virus and 10 have died. The County Commissioer was not able to provide any further information on the deaths. Currently, 68 corona patients are being treated in the hospitals at the Böblingen district, 20 of them are currently receiving treatment with ventilation machines. This means that almost one third of the 63 intensive care places are occupied. (N News Briefs April 3, 2020)

Minister President Winfried Kretschmann sees no sacrifice of civil liberties In an interview on Wednesday evening on ARD television, Winfried Kretschmann rejected accusations that the state is sacrificing civil liberties. He also spoke again about reporting Corona violations. Baden-Wuerttemberg's Premier Winfried Kretschmann has refuted accusations that the state is sacrificing the freedom of society by severely restricting contact. "First of all, we are not sacrificing freedom rights because freedom rights are only temporarily restricted," the Green politician said on Wednesday evening on ARD television. He said it was about saving lives during "a catastrophic situation". "The population can be sure that with the end of this crisis, civil liberties will be radically restored, just as they were before.”

How much longer will the garbage collectors be coming? Disposal companies demand looser regulations in order to be able to continue to collect waste. The citizens must also help - with self-discipline. The garbage is still collected in Germany. This statement is important to Peter Kurth. "The waste disposal companies will not withdraw from the public sphere", the President of the Federal Association of the German Waste Management, Water and Raw Materials Industry (BDE) assured WELT. And yet, in the coming weeks, things could be different for waste collection in Germany. At least, this is made clear by the municipal companies that share waste disposal in this country with the private sector represented by the BDE. "If personnel shortages occur in the companies due to several cases of disease and quarantine, the municipal companies will prioritize waste disposal in line with the requirements of health protection," announces Patrick Hasenkamp, Vice President of the Association of Municipal Companies (VKU).

City calls on people shopping at Hardware and garden supply centers to urgently comply with Corona protection measures. During inspections, the Stuttgart police found that implemented measures were not followed at certain DIY stores. Fines up to Euro 25,000 and the imposition of more far-reaching regulations, including the closure of all DIY superstores and garden centers if rules are not followed. These rules are in particular: avoiding queues and having at least 1.5 – 2 meters distance between customers, using the cart as an option to keep the distance.

RegioRadStuttgart will offer one hour of free cycling when renting bicycles starting on Monday, March 30. Stuttgart and all RegioRad Stuttgart communities are trying to offer commuters an alternative to public transporting. The campaign will run until April 13.

Some of Stuttgart's local sports clubs now offer 25-minute videos of daily workout sessions.  The videos will stream on Stuttgart's FB page: (Stuttgart – meine Stadt) and on the official Stuttgart website ( daily at 5:30 p.m. The program will feature functional fitness, yoga, aerobic and Zumba until April 19.

Numbers change frequently as the situation progresses. Other sources may reflect different numbers. The Garrison Public Affairs Office uses information it receives from the B-W Ministry for Social Affairs and Integration  and the Robert Koch Institute. Their websites are:

Robert-Koch Institute: 

B-W Ministry for Social Affairs:

Below is a list of resources for the latest information. Due to the dynamic nature of this situation, we encourage all U.S. Africa Command personnel and their families to follow CDC guidelines and check the CDC COVID-19 website for updates.

U.S. Africa Command administrative guidance

As U.S. Africa Command continues to evaluate the situation, personnel may find the most up-to-date, U.S. Africa Command-specific information at AFRICOM Portal COVID-19 page (Germany) or AFRICOM Portal COVID-19 page (United Kingdom) - CAC-enabled for internal AFRICOM personnel only. Personnel should contact their supervisior for questions. Family members should visit the below links for the latest impacts to the military community.

Updates to U.S. Africa Command activities

March 17: AFRICOM cancels Exercise Phoenix Express

March 16: U.S. Africa Command's Exercise African Lion cancelled

March 14: U.S. Africa Command cancels Exercise Obangame Express

For personnel and families living in Stuttgart

EUCOM COVID-19 updates
U.S. Army Europe guidance
Stuttgart Garrison updates

For personnel and families living in the United Kingdom

EUCOM COVID-19 updates

501st Combat Support Wing (UK) COVID-19 Updates

RAF Alconbury 423 FSS - Resources Open/Closed

423 Medical Squadron FB Page

Coronavirus (COVID-19): UK government response

U.S. Air Forces in Europe and Air Forces Africa Coronavirus Guidance

DoD Resources

DoD response: Coronavirus
Travel Restrictions for DoD Components in Response to Coronavirus Disease 2019 - March 11, 2020
FAQ Travel Restrictions - March 14, 2020